Expired COIs. Lapsed contracts. Missing W-9s. Every one of them is a liability sitting in your operation. Gorva gives you complete vendor compliance visibility — every COI, contract, W-9, and insurance requirement tracked, verified, and reported. Built by a 25-year hotel GM.
The Liability You Can't See
Most hotel GMs and owners discover compliance failures the worst way possible — after an incident, during an audit, or when a claim is denied. These aren't IT problems. They're ownership-level liabilities.
A vendor's COI lapses. A guest slips on a freshly waxed floor. The vendor's coverage was expired for 43 days. The hotel's GL policy pays the claim — and ownership absorbs the full cost.
Avg uninsured claim: $75,000–$250,000+You're paying a landscaping vendor $4,200/month with no signed contract. The scope was never documented. When the work quality drops, you have no enforceable terms, no SLA, and no recourse.
Avg annual exposure per vendor: $15,000–$50,000You've paid 14 vendors over $600 without a W-9 on file. The IRS requires 1099 reporting. Without W-9s, you face backup withholding penalties and potential audit triggers.
IRS penalty: $310 per missing 1099A brand QA audit asks for your vendor compliance documentation. You spend two days pulling contracts from email, shared drives, and filing cabinets. Three vendors have no documentation at all.
PIP remediation: $50,000–$500,000The average full-service hotel works with 40–60 vendors. If even 20% have a compliance gap, that's 8–12 open liabilities — right now.
Get a compliance audit →The Product
Every COI, contract, W-9, and insurance requirement — tracked, verified, and reported in one place. No integrations. No IT project. Working the same day you start.
Upload a COI, contract, or W-9 — AI reads it and fills every field. Insurance limits checked against ownership-defined minimums. Compliance gaps flagged instantly. One dashboard for GMs, controllers, and ownership.
How It Works
No manual data entry. No spreadsheet tracking. Gorva's AI reads your vendor documents and does the work for you.
Drop in a COI, contract, or W-9. Gorva's AI reads the document and auto-fills every field — vendor name, coverage limits, policy dates, terms, Tax ID. No typing.
Insurance limits are checked against your ownership-defined minimums instantly. If a vendor's GL is $500K and ownership requires $1M, Gorva flags it before anyone has to ask.
One click generates a branded compliance report — total vendors, compliance rate, gaps, and upcoming expirations. Hand it to ownership at the quarterly review. Done.
The Bigger Picture
Vendor Compliance is the first module in a broader hotel operations platform — built by operators, for operators. Procurement and AP automation are on the roadmap. But they start here: once your vendors, contracts, and compliance data live in Gorva, everything else becomes an extension of something you already trust.
Pricing
One platform, priced by how many vendors you track. Every tier includes AI document extraction, insurance checking, and compliance reporting. No setup complexity, no integration fees.
All prices per property. Onboarding: $499 one-time per property. Pilot partners: first 90 days complimentary. Multi-property & portfolio pricing available — contact us.
Why It Matters
Compliance gaps don't show up on your P&L — until they become claims, penalties, or audit findings. Here's what operators typically face.
Source & methodology: Vendor count and compliance gap estimates are based on the founder's 25 years of operational experience managing full-service branded hotel properties. IRS penalty amounts reflect current published IRS guidelines for failure to file information returns (IRC §6721/§6722). Claim cost ranges are based on hospitality industry general liability data. Individual property results will vary based on size, vendor count, and operational complexity. These figures are not guaranteed outcomes and should not be relied upon as projections for any specific property.
Compliance Pilot
We're onboarding a limited number of pilot partners to validate Gorva on live hotel operations. No cost for 90 days. Your feedback shapes the product. Your results become our proof.
Upload your active vendor contracts and COIs so we can calibrate the system. One 30-minute monthly call to share feedback. Permission to share compliance results anonymously as a case study.
Built Different
Gorva was built by a working hotel GM with 25 years of operational experience across branded full-service, airport, and downtown properties under major flags. Not a software company that interviewed a few GMs — an operator who lived every version of this pain and finally built what the industry needed.
Every module, every workflow, every field reflects how hotels actually operate — not how a product manager imagined they might. The compliance gaps this platform catches are the ones that turn into claims, audit findings, and ownership headaches at real properties.
When you work with Gorva, you work directly with the founder. Not a support ticket. Not an account manager reading from a script. The person who built it, because the industry needed it built.
Get Started
We'll pull up the Vendor Compliance on a property like yours and walk through what compliance visibility actually looks like — with your vendor types, your contract structure, your risk profile.
No pitch deck. No generic slides. A live walkthrough on a real system.
✉ optimize@gorvaops.comWe'll be in touch within one business day to schedule your 30-minute demo.